Privacy policy

Privacy Policy

Last updated: August 2026

This Privacy Policy describes how isleparts.com ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from isleparts.com.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Contact information: name, email address, phone number, billing and shipping address
  • Payment information: credit card or payment details (processed securely through our payment providers; we do not store full card numbers)
  • Order information: products purchased, order history, and transaction details
  • Device and usage information: IP address, browser type, pages visited, referring URLs, and time spent on our site (collected via cookies and similar technologies)
  • Communications: any messages or inquiries you send to our customer service team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates
  • Communicate with you regarding your purchases, returns, or inquiries
  • Improve and optimize our website and product offerings
  • Detect and prevent fraud or unauthorized transactions
  • Comply with applicable legal obligations
  • Send you marketing communications (only where you have given consent or where permitted by law)

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal) to handle transactions securely
  • Shipping and logistics providers to fulfill and deliver your orders
  • Analytics and marketing tools (e.g., Google Analytics) to help us understand website usage
  • Legal authorities if required by law, court order, or to protect our legal rights

All third-party service providers are required to handle your data in accordance with applicable privacy laws.

4. Your Rights

European Union / EEA Customers (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request correction of inaccurate or incomplete data.
  • Right to erasure: You may request deletion of your personal data, subject to certain legal exceptions.
  • Right to restriction: You may request that we limit how we use your data.
  • Right to data portability: You may request your data in a structured, machine-readable format.
  • Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at isleserves@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

United States Customers

Depending on your state of residence, you may have additional rights under applicable state privacy laws (including the California Consumer Privacy Act / CCPA). These may include the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of personal information. We do not sell personal information.

To submit a privacy request, please contact us at isleserves@gmail.com.